Provisional Translation
OTO No. | 330 | Classification | MPT-8 |
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Date of Acceptance | August 25, 1987 | Ministry/Agency Receiving Complaint | Economic Planning Agency |
Responsible Ministries | Ministry of Posts and Telecommunications | Related Laws | Telecommunications Business Law |
Complainant | Domestic firm | Exporting Countries | UK |
Subject | Speed up of the delivery of international telegrams after their arrival in Japan | ||
Details of Measures | It was explained that under the terms of KDD's contract for international telegraph services and other services, international telegrams that arrive at the handling station before 19:00 will be delivered to the areas by certain ways specified in the contract the same day. The telegram that triggered this complaint was received on June 6, 1987 at the handling station before 19:00 but was not delivered until the next day because of selection mistake of a delivery mode. It was further explained that every effort will be made to ensure same-day delivery for international telegrams received at the handling station before 19:00 |
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Classification of Processing | A | Directions | I-a |
Remarks | Improvement measures were taken on October 15, 1987. |