Provisional Translation

OTO No. 330 Classification MPT-8
Date of Acceptance August 25, 1987 Ministry/Agency Receiving Complaint Economic Planning Agency
Responsible Ministries Ministry of Posts and Telecommunications Related Laws Telecommunications Business Law
Complainant Domestic firm Exporting Countries UK
Subject Speed up of the delivery of international telegrams after their arrival in Japan
Details of Measures It was explained that under the terms of KDD's contract for international telegraph services and other services, international telegrams that arrive at the handling station before 19:00 will be delivered to the areas by certain ways specified in the contract the same day. The telegram that triggered this complaint was received on June 6, 1987 at the handling station before 19:00 but was not delivered until the next day because of selection mistake of a delivery mode.
It was further explained that every effort will be made to ensure same-day delivery for international telegrams received at the handling station before 19:00
Classification of Processing A Directions I-a
Remarks Improvement measures were taken on October 15, 1987.

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