| TOP |
| 7th Report of Market Access Ombudsman Council (March 18, 2002) |
1. Complainant: Tokyo Chamber of Commerce and Industry
2. Ministry concerned: Ministry of Finance
3. Complaint:
In the current NACCS, only customs brokers using the NACCS can track the customs-clearance status of a cargo during import procedures.
We are told that the Ministry of Economy, Trade and Industry is currently studying ways to make it possible to access the NACCS via the Internet. The ministry should establish a system that will make it possible for importers to search the customs-clearance status of their cargo. In such a case, the use of the NACCS via the Internet should in principle be free of charge.
4. Corresponding Policy of the Ministries concerned:
(1) We are now studying utilizing the Internet in the NACCS. We believe the use of the Internet will make it possible for customs brokers to track the customs-clearance status of imported cargo.
(2) However, since the operation expenses for the NACCS are paid with user fees collected from customs houses and private users, it is difficult to make the use of the system via the Internet free, although the fee may be reduced by cutting network costs.
5. Remarks
The complainant accepted this policy.